FREE SHIPPING & RETURNS ON ALL UK ORDERS×
GBP
  • INR
  • GBP
  • CAD
  • USD
  • AUD
  • EUR
  • JPY

Returns

RETURNS POLICY

If you change your mind, you have the right to return your goods up to 30 days of receipt. Please return the goods to:

Address:

Goldstar Leisure Limited
Unit H1 Westfield Business Park
Long Road
Paignton
Devon
TQ4 7AU

Full refunds will be given within 14 days. There are no charges for return. You will get a free returns label to return your item back to us. 

ITEM NOT RECEIVED


Whilst every effort is made to ensure that your item arrives in a timely and un-damaged manner by using reputable carriers, things can go wrong and due to a number of unscrupulous buyers any claim for loss or damage in transit will be subject to our claims procedure and thoroughly investigated by ourselves, Royal Mail, DPD & DHL. If your delivery is not correct you have 3 working days from the day of delivery to report this to us for investigation.


FAULTY ITEM


In the event of a faulty item please contact us by Email:- sales@footverse.com. We may ask to see a photo before any decision is made.

RETURNS PROCEDURE


If you wish to return your item, please Carry out the following steps:

Use our returns centre to start the return process. 

Once we have received your product this will be processed as below:
If the item is in stock at our warehouse we will endeavor to get the item shipped the same day or within 1 working day.
If the item is out of stock at our warehouse then we will order the item in and this we expect to arrive with us within 1 to 2 working days.
If in the unlikely event our supplier does not have the item, we will contact you directly with further information.
If requested you will be refunded for your order

Loading...